Actual Information

Dear Clients,

We would kindly inform our Private contactless cardholder Clients, that based on the Government Decree (60/2020. III.23) due to the pandemic situation the PIN usage for contactless card payments is required only for transaction’s over 15 000 HUF.

Kind Regards,

KDB Bank

Opening hours in KDB Europe Bank branches from the 2nd of April, 2020.

Let us inform our kind Customers, that our branches have shorter opening hours from the 2nd of April, 2020.

For the sake of prevention from 20 March Margit körúti Branch / Bartók Béla úti Branch are closed for indefinite period. For a seamless client service we have regrouped our Margit körúti Branch / Bartók Béla úti Branch colleagues to our central Branch.

1054 Budapest, Bajcsy Zsilinszky road 42-46.

The opening hours in our Central Branch and the Kőbánya Branch are the following from the 2nd of April, 2020.

Monday – Friday: 8:30 - 15:00

We ask our cutomers to use our NetBank service (netbank.kdbbank.eu), or ask the help of our call center, the KDB Kontakt, dial +36 1 473 4440 or +36 1 374 9990, please.

In accordance with the Hungarian Bank Association we kindly ask our customers to act as written below:

1. The utilization of digital and electronic platforms are strongly recommended
2. In case of any symptoms of the virus please do not enter the bank’s customer service area,
3. For public health reconsiderations please acknowledge that our customer services will only deal with the equal number of clients as staff is available
4. Please keep minimum 2-meter distance from each other while waiting,
5. As much as it is possible please minimalize the time and activity of your business

We have decided not to make our clients wait in the customer service area. Only the clients already being served can be present inside the service area, other clients are expected to wait inside or outside the main entrance door. The security guards are going to let you in when the next customer service clerk is available.

The ATMs at the branches work as usual.

Dear Customers!

To protect our customer’s and colleague’s health and the continuous customer service are most important to KDB Bank Europe Ltd. 

We ask our cutomers to use our NetBank service (netbank.kdbbank.eu), or ask the help of our call center, the KDB Kontakt, dial +36 1 473 4440 or +36 1 374 9990, please.

In accordance with the Hungarian Bank Association we kindly ask our customers to act as written below:

1. The utilization of digital and electronic platforms are strongly recommended
2. In case of any symptoms of the virus please do not enter the bank’s customer service area,
3. For public health reconsiderations please acknowledge that our customer services will only deal with the equal number of clients as staff is available
4. Please keep minimum 2-meter distance from each other while waiting,
5. As much as it is possible please minimalize the time and activity of your business

We try our best to effectively protect common health, consequently we have decided not to make our clients wait in the customer service area. Only the clients already being served can be present inside the service area, other clients are expected to wait inside or outside the main entrance door. The security guards are going to let you in when the next customer service clerk is available.

Further information

Thank you for your understanding and for your cooperation!

KDB Bank Europe Ltd.