Actual Information

Opening hours during Easter

We would like to inform you that our branches will be closed from the 10th of April 2020., (Friday) until the 13th of April 2020. (Easter Monday).

From the 14th of April 2020. (Tuesday), our branches will be open from 8:30 to 15:00 during business days.

 

For the sake of prevention Margit körúti Branch / Bartók Béla úti Branch are closed at present, during Easter, and after for indefinite period. For a seamless client service we have regrouped our Margit körúti Branch / Bartók Béla úti Branch colleagues to our Central Branch.

1054 Budapest, Bajcsy-Zsilinszky road 42-46.

We ask our cutomers to use our NetBank service (netbank.kdbbank.eu), or ask the help of our call center, the KDB Kontakt, dial +36 1 473 4440 or +36 1 374 9990, please.

 

Please note that only a person who is currently being served by a bank employee may stay inside the bank's premises. Please stay outside the bank while waiting and a security guard will inform you when you may enter the bank’s premises.

KDB Bank Europe Ltd.


Opening hours in KDB Europe Bank branches from the 2nd of April, 2020.

Let us inform our kind Customers, that our branches have shorter opening hours from the 2nd of April, 2020.

For the sake of prevention from 20 March Margit körúti Branch / Bartók Béla úti Branch are closed for indefinite period. For a seamless client service we have regrouped our Margit körúti Branch / Bartók Béla úti Branch colleagues to our central Branch.

1054 Budapest, Bajcsy Zsilinszky road 42-46.

 

The opening hours in our Central Branch and the Kőbánya Branch are the following from the 2nd of April, 2020.

Monday – Friday: 8:30 - 15:00

We ask our cutomers to use our NetBank service (netbank.kdbbank.eu), or ask the help of our call center, the KDB Kontakt, dial +36 1 473 4440 or +36 1 374 9990, please.

In accordance with the Hungarian Bank Association we kindly ask our customers to act as written below:

  1. The utilization of digital and electronic platforms are strongly recommended
  2. In case of any symptoms of the virus please do not enter the bank’s customer service area,
  3. For public health reconsiderations please acknowledge that our customer services will only deal with the equal number of clients as staff is available
  4. Please keep minimum 2-meter distance from each other while waiting,
  5. As much as it is possible please minimalize the time and activity of your business

We have decided not to make our clients wait in the customer service area. Only the clients already being served can be present inside the service area, other clients are expected to wait inside or outside the main entrance door. The security guards are going to let you in when the next customer service clerk is available.

The ATMs at the branches work as usual.


Service outage due to system maintenance

Dear Customers,

We call your kind attention that due to system maintenance during the period indicated below, service outages may occur in KDB NetBank and KDB PC Kontakt (Electra) services:

On March 30, 2020 (Monday) between 8:00-9:00 pm.

We apologize for any inconvenience it may cause.

KDB Bank Europe Ltd.


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